Product support
Account access, app behavior, statement imports, transaction questions, reports, alerts, Mira, and feature feedback.
support@allspends.comPrivacy requests
Questions about your information, account deletion, or this Privacy Policy.
support@allspends.comGeneral inquiries
Partnerships, general feedback, and questions about AllSpends.
support@allspends.comFrequently asked questions
How do I add or update a transaction?
Use the add-transaction flow to record a new income or expense. You can update an existing entry from your transaction history when you need to correct its amount, date, category, or note.
Why does a report or budget look different than I expected?
Dashboard and Reports use the transactions available for the selected period and currency, including manual and statement-imported records. Check the date, currency, type, category, and whether a transfer or card payment was intentionally excluded from spending before contacting support.
Can I connect my bank account directly?
Not in the launch version. Direct bank connections are planned for a future AllSpends update. For launch, you can track transactions manually or import supported PDF/CSV statements.
Does AllSpends upload my statement file?
Supported PDF and CSV statements are parsed in your browser for review. The original statement file is not stored by AllSpends, and only the transactions you approve plus limited import metadata are retained.
Who can use AllSpends?
AllSpends is limited to users age 18 or older. We record the eligibility confirmation and accepted legal-policy versions without asking for a date of birth.
How do I delete my account or request privacy help?
You can start account deletion from the Account area of the app. For help with deletion, access, or other privacy questions, use the Privacy requests contact option above.
What should I include when I contact support?
Please include the email address associated with your account, what you were trying to do, and what happened instead. Never send your password or other sensitive credentials by email.
Before you write
Please avoid sending passwords or other sensitive credentials by email. For an account or product question, include the email address associated with your account and a short description of what you were trying to do.
Response expectations
Support availability and response times can vary. We will use the information you provide to respond to the request and improve the service where appropriate.